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FAQ
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Rules of behaviour
Rules for banning
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What are the rules for bans?
What are the rules for bans?
The following is purely informative. It does not grant you any rights to be treated according to these general guidelines. Admins can deviate from them at their discretion.
When you commit a 'light' offense, you will get a warning. If you keep doing it, you will get banned. For serious offenses or offenses that require urgent action to prevent further damage, you might be banned right away.
You get penalized if you do not follow our
rules of behaviour
or if you display unfair play or unsportingly behaviour. Not everything that is not allowed is in our rules of behaviour, you need to think for yourself as well. You may get banned for any way of obstructing your country. You may get banned for an action not anywere in our rules of behaviour after we told you not to do it again.
Bans are usually not forever: if you are banned you can use the contact form to ask us about the reason. If you show that you understand the rules and make us believe you will not repeat your actions we can let you play again, usually after a 24 hour break. If you repeatedly break rules we will ban you longer, or even permanently. If you've been banned before and get banned again, your ban may last longer than normal.
If you get banned and do not agree, you can send a message to the admins via "Contact/Staff" to appeal the ban. Do not put it on any forum. Bans will not be discussed in public in most cases.
Let the banned user get in contact with us, we are quite reasonable. Even admins can make mistakes. The more people are demanding to us a certain user should get unbanned or an admin made a biased judgement, the more difficult for us it is to undo a ban. The less people meddle, the more time and attention we have for the banned user.
People still meddling in and calling us names or otherwise inappropriate things may be banned as well. To keep the game playable we sometimes have to take hard actions.
If you continue an action after a ban, your ban may last longer.
You do not get any refund if you get yourself banned.
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